Privacy Policy

Last updated: January 2026

RCA Car Rental (“we”, “our”, “us”) operates the website https://rca.am (the “Website”) and provides car rental services in the Republic of Armenia. This Privacy Policy explains how we collect, use, disclose, and protect personal data of users.

By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you contact us, make a reservation, or use our services, we may collect:

  • Full name

  • Phone number

  • Email address

  • Date of birth

  • Driver’s license details

  • Passport or ID details (where required by law)

  • Billing and payment information

  • Rental details (pickup and return dates and locations, vehicle type)

1.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Website

  • Referring website or source

This information is used for analytics, security, and improving Website performance.

2. How We Use Your Information

We use personal data for the following purposes:

  • To provide and manage car rental services

  • To process reservations, payments, and rental agreements

  • To communicate with you regarding bookings or inquiries

  • To comply with legal and regulatory requirements of the Republic of Armenia

  • To improve our Website and customer service

  • To prevent fraud and ensure security

3. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • Performance of a contract (car rental agreement)

  • Compliance with legal obligations

  • Our legitimate business interests

4. Sharing and Disclosure of Information

We do not sell personal data. We may share your information only in the following cases:

  • With service providers (payment processors, IT service providers) strictly for service delivery purposes

  • With insurance companies in case of accidents or insurance claims

  • With government or law enforcement authorities when required by law

  • To protect our legal rights, property, and safety

All third parties are required to ensure the confidentiality and security of your data.

5. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill the purposes described in this Privacy Policy

  • To comply with tax, accounting, and other legal obligations

  • To resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Ensure proper Website functionality

  • Analyze Website traffic

  • Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain Website features.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Loss, misuse, or alteration

  • Unauthorized disclosure

However, no method of data transmission over the Internet is completely secure.

8. Your Rights

Under applicable law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw your consent at any time

  • Object to certain types of data processing

To exercise your rights, please contact us using the details below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with an updated revision date.

We encourage you to review this Policy periodically.

12. Contact Information

If you have any questions regarding this Privacy Policy or our data processing practices, please contact us:

RCA Car Rental
Website: https://rca.am
Email: info@rca.am

This Privacy Policy is governed by the laws of the Republic of Armenia.